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ADM principles and techniques6 minFree theory

Business Scenarios and SMART objectives

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Key takeaways

  • A scenario gives requirements their meaning.
  • In this TOGAF context, A means Actionable.
  • Objectives need measurable, achievable outcomes within a defined time.
01

Context that reveals needs

A Business Scenario connects a problem, its environment, actors, and desired outcomes. It may incorporate capabilities, value streams, and operating conditions to reveal requirements. The approach alternates preparation, information gathering, analysis, documentation, and review. It is iterative: a new question may require another interview or refinement of the scenario.

The scenario addresses the overall business need. A use case more commonly describes focused interactions with a system. A business model explains how an organization creates, delivers, and captures value; a business case justifies investment; a business plan organizes business objectives and resources. These concepts contribute to understanding but are not interchangeable.

02

State a testable outcome

SMART objectives in Business Scenarios are Specific, Measurable, Actionable, Relevant, and Time-bound. In the standard’s general definition of Objective, R means Realistic; here, the Study Guide uses Relevant for Business Scenarios. “Improve the service” is vague. “Reduce median response time from five days to three by the end of the quarter” supplies an outcome, measure, and time horizon. Available actions and realism still need checking with the relevant actors.

  • Describe actors and constraints rather than only a screen.
  • Use scenarios to discover requirements.
  • Review objectives and assumptions with stakeholders.

TERMS TO KNOW

The terms, in context.

Business Scenario
Description of a business problem, its context, and intended outcomes.
Business Model
Logic through which an organization creates, delivers, and captures value.